BrewIQ Support & Services

Get Trained. Get Help. Expand Your QC Processes.

Precision Fermentation offers a wide range of support & services to help you get the most out of your investment.


Each BrewIQ (formerly known as BrewMonitor)  installation includes one-to-one or one-to-many user training, either on-site or via webinar:

  • Getting Started - BrewIQ Fermentation Hub setup, wifi setup, account setup
  • Using BrewIQ - accessing fermentation data, options for alerting and analysis
  • Cleaning - using the SmartClean Manager and setting up your cleaning station
  • Data Analysis - using your data: signs of success, signs of trouble, optimizing your fermentations
  • Troubleshooting
  • FAQs

Customer Support

Precision Fermentation Support is available weekdays, 9am-6pm ET (US), and after hours for urgent issues – offering live assistance with a quick turnaround.


Monday through Friday, 9am to 6pm Eastern Time (US):
1-919-717-3983 – select option 3 

After hours and weekends – toll-free:



Professional Services

Use Precision Fermentation Services as a strategic partner to evaluate your fermentation processes, help analyze your collected data, or provide best practices for reaching your QC goals. Contact us to get started with a free consultation.